Patriot Hitches, LLC Return Policy
Hitches must be completely unused to be returned!!
At Patriot Hitches, LLC we strive for 100% customer satisfaction and we hope you receive the exact hitch you require. However, if you have received a hitch and does not fit the need of your vehicle, we will exchange it or refund the hitch purchase if it has been less than 14 days from the purchase date and the hitch is completely unused (as it was shipped to you).
To return your hitch, please call (330) 509-9403 to purchase a Return Merchandise Authorization (RMA) number for your product. The cost of an RMA number is 25% of the purchase price of your product. Once an RMA number is purchased, it will include a pre-paid shipping label which will ship the product back to us and include your return shipping for the correct hitch. Shipping is extremely expensive due to the weight of our hitches and can easily cost upwards of $100. Hitches must be returned in original packaging and be secured so they do not arrive damaged. If you have any questions, please call (330) 509-9403
Packages returned to Patriot Hitches, LLC
without an RMA number will not be processed and no return will be issued!
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